Use My Teign

My Teign is a way of checking your rent account, reporting repairs and managing your tenancy without the need to speak to anyone and at a time that suits you. There are other functions, too, including a handy budget calculator and a repayment tool.

• To find out more about My Teign and to help you use it, we have produced this user guide
• If you have a Shared Owner, Leasehold or Freehold agreement with us, this is your user guide
• If you have any problems using My Teign, please contact the Customer First Team.

You can log in to My Teign through our website or download the My Teign app from Apple’s App Store or Google’s Play Store. Once it’s downloaded, open the app and follow the instructions. 

You will need to set up an account, it’s quick and easy to do. You will need your tenancy agreement reference, if you don’t have it at hand, please contact the Customer First Team. When you register, you will also be asked to set a secure password, which is personal to you.

• Join My Teign through the website
• Download My Teign from the Apple App store
• Download My Teign from the Google Play store