Contact Us
There are many ways you can contact us
- We’re here at the end of the phone – call us on 01626 322722, option 2.
- If you prefer, you can email customerhub@teignhousing.co.uk or complete the enquiry form below. We also offer live online chat, which you can access from the website.
- We’d like to get to know you better to ensure that our services meet your needs. We are asking residents about their health and background. Please take a moment to answer our questions, as it will help us to target the advice, support and services that we offer our residents.
Working hours
- Monday to Thursday 8.30am to 5pm
- Friday 8.30am to 4.30pm
- Closed on bank holidays
When is the best time to call?
- 8.30am – 10.30am – This is our busiest time, so the waiting time may be longer than we’d like.
- 10.30am – 2pm – You may have to wait a little during this period, although we may be busier between 12pm and 2pm.
- 2pm – 5pm (4.30pm on a Friday) – You shouldn’t have to wait very long at all to talk to a member of the team.
Visiting us in person
- Our address is Millwood House, Collett Way, Newton Abbot, TQ12 4PH
- Our head office is open to visitors between the hours of 8.30am and 4pm. While you’re more than welcome to just drop in, not all staff will be working in the office every day, so if you want to see a particular member of staff, it’s best to make an appointment to save a wasted journey.
- We can easily come to you so you don’t have the inconvenience of coming to our office, or we can meet you in a local drop-down zone.
Enquiry form
You can use this form to contact us. We will acknowledge your message within five working days and, if a full response is required, we will get back to you within ten working days. Alternatively, you can phone us on 01626 322722.
If you wish to make a complaint, please use the form on our complaints page.
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