Accessibility

Teign Housing Accessibility Statement

This accessibility statement applies to www.teignhousing.co.uk.

The goal of this website is to guarantee the accessibility of its content and services for individuals with disabilities who require additional access support. Resources have been dedicated to enhancing the website’s user-friendliness and accessibility, driven by the aligned mission with Recite Me that every individual deserves to experience and engage with digital content, equally.

Measures to support accessibility

This website takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to conform with WCAG 2.2 level AA.

Accessibility Efforts & Disclaimer

We remain dedicated to the ongoing enhancement of the accessibility of its website and services. This commitment is rooted in the belief that ensuring a smooth, inclusive, and unrestricted experience for individuals with disabilities is a shared ethical responsibility.

We are always striving to enhance the accessibility of all pages and materials on our website, it’s possible that some content has not yet been fully aligned with accessibility standards. This could be attributed to the fact that we may not have identified the most suitable fix to improve a user’s experience.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of our website. If you encounter content that you cannot access, then please contact us on the details below and we will provide you with an accessible alternative.

customerhub@teignhousing.co.uk / 01626 322722

Any feedback we receive we aim to get back to you within a suitable time. (if a response is requested).

If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, then please contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards.