Careers

Joining ‘Team Teign’

Formed in 2004, we are a successful social housing landlord and registered charity employing over 100 ambitious and committed people, responsible for managing around 4,000 homes across South Devon. Teign Housing is committed to its policy on equality and diversity, and we welcome applications from all sections of the community.

We believe Teign Housing is a great place to work and to develop a rewarding career in housing – but don’t just take our word for it! Watch our careers video to hear directly from a member of our Customer First Team about their onboarding experience with us….

Are you an experienced tradesperson or an expert in the building and property sector looking for your next opportunity?
Our repairs and maintenance subsidiary company, Templer HomeBuild, is passionate about people and firmly believes that success will be maintained if we continue to offer our employees a great place to work and provide them with the opportunity to develop their careers and fulfil their potential within the building and property sectors. We are committed to providing our residents with the best possible service. We are an exciting venture, with the security and stability of being a subsidiary company of Teign Housing and a strong connection with Ian Williams, where we benefit from their expertise as one of the UK’s leading property services companies. We deliver a comprehensive responsive repairs service and offer a host of additional property services such as planned maintenance works, gas servicing and repairs, voids, cyclical painting solutions and appliance testing and repairs.

Please note that Ian Williams Ltd supports the recruitment and HR processes for Templer HomeBuild.

Working for Teign Housing

If you are applying for one of our roles, please refer to the job description and person specification available via the vacancy portal. Each advert will describe how you need to apply. You will need to give examples of how you meet the essential and desirable experience, knowledge, skills and qualifications from the person specification. The online system accepts applications up to 11.59pm on the closing day unless stated otherwise.

Recruiting managers will undertake the short-listing process, which will be completed by the date provided in the advert. They will score each application against the essential criteria outlined in the person specification. All applicants will be contacted once shortlisting has been completed to notify them of the outcome of their application.

Depending on availability, interviews may be arranged through Microsoft Teams or in person at our office in Newton Abbot. Some interviews may involve a test, presentation or assessment, although you will be given plenty of notice if this applies. Interview panels will consist of a minimum of two recruiting managers. Details of members will be provided with the invite to interview. Interviews will be a series of competency-based questions, and you will be asked to give examples of when you have demonstrated a skill in a specific situation or circumstance. 

To prepare, we recommend you re-read the job description and the information on our career pages. It would also be beneficial to think of some practical work examples you could give.

If you require any alterations, adaptations, alternatives or aids of equipment to make the interview process fully accessible, then you will be asked to let us know in advance of your interview date.

If you are successful at interview, the recruiting manager will contact you to offer you the role. You will then receive an offer letter. Several pre-employment checks will also be required before your start date is agreed upon, which will be outlined to you. It is recommended that you do not resign from your current position until a start date is confirmed with you.

If you are unsuccessful, on request, the recruiting manager can provide you with feedback on why you were unsuccessful on this occasion. 

As well as evidence of your entitlement to work in the UK and your qualifications, we will also require checks for some roles, including occupational health, references, and DBS (Disclosure and Barring Service).

Teign Housing is a Disability Confident Employer. If you have a disability and the recruiting managers agree that your application fulfils the essential criteria requirements identified in the person specification, you will be guaranteed an interview. If you are a person with a disability, but because of your impairment, you cannot fulfil certain criteria contained in the Person Specification, please ensure in your application that you explain how you could meet the requirements in an alternative way or with reasonable adjustments. We will always strive to support all job applicants in accessing our recruitment process and offer reasonable adjustments where necessary when attending interviews with us.

 

We are proudly accredited as an Investors in People. We invest in people, Platinum employer. Only 6% of organisations assessed by the Investors in People framework successfully achieve Platinum status. This means we are dedicated and committed to the employee experience and creating a positive and professional culture. We were finalists in the Investors in People Awards 2021 for Platinum Employer of the Year (50-249 Employees category). Our subsidiary company, Templer HomeBuild, has successfully achieved Investors in People Silver accreditation, thereby demonstrating the crucial role that our people play in our ongoing success.

 

 

Teign Housing is recognised as a ‘CPD Employer’. We value and are committed to upskilling our workforce and creating a genuine learning culture whereby employees are supported in developing their Continued Professional Development. Continued Professional Development (CPD) is essential to all professional roles and is regarded as being crucial to supporting employee retention, motivation, creativity, and improved performance. 

The Teign Academy is our exciting training, learning and professional development programme for employees. As an Investors in People ‘Platinum’ and CPD accredited employer, Teign Housing actively supports the professional development of staff. 

The Teign Academy supports employees to:

  • Acquire the skills, knowledge and qualifications required to fulfil their roles and duties
  • Develop talent to meet future staffing needs
  • Adapt to changes in procedures, operations, and emerging technologies

The Academy enhances our training and development offering as part of the wider HR service, making it structured, relevant, meaningful, and in synergy with our Corporate Plan and organisational objectives. We build strong partnerships with local colleges and other training

providers to deliver new and exciting learning opportunities to upskill existing staff and to attract, recruit and retain new talent into the organisation. 

The Teign Academy is designed around the following core development programmes: 

  • Leadership Development – The Teign Academy Leadership Development Programme challenges our leaders to strive for excellence and to continually drive our culture.
  • Coaching & Mentoring – The Coaching Programme motivates individuals to push themselves in pursuit of achieving their professional goals through questioning, challenging, supporting and planning. 
  • Apprenticeships & Early Careers – The Teign Academy Apprenticeship Programme supports, empowers and develops the housing stars of the future through a structured programme of on-the-job housing-specific learning alongside their academic college course. We also welcome and support work experience placements for local schools and colleges. 
  • New Starter Onboarding & Inductions – Giving our new recruits the best possible start to their Teign Housing careers. 

Corporate training programme – Our corporate training programme equips colleagues with the skills, knowledge and competencies they need to provide excellent services.
We offer year-round training and workshops on anything from customer service skills, health and wellbeing, Equality, Diversity & Inclusion, culture and communication and more. We also offer funded professional qualifications, study leave, e-learning, and job secondments!

Teign Housing and Templer HomeBuild are committed to providing our staff, residents, customers and stakeholders with an environment that is diverse, inclusive, and fair in accordance with the Equalities Act 2010. 

We are committed to providing fair and equal treatment to all our stakeholders. We do not discriminate against any person or group on the grounds of any of their protected characteristics. Promoting and supporting Equality, Diversity and Inclusion (EDI) is everyone’s responsibility regardless of job role or seniority. We will eliminate discrimination, harassment, and victimisation through greater knowledge, understanding and appreciation of the differences between us. 

We will:

  • Ensure our policies and procedures reflect our approach to equality and diversity
  • Ensure that we clearly communicate our approach to our stakeholders 
  • Provide information in plain English and in Braille, large print, and audio format
  • Embed our approach with staff, board members and involved tenants 
  • Provide fair services that everyone can access by making reasonable adjustments
  • Operate fair recruitment and employment practices
  • Set targets and objectives for EDI within our Corporate Plan.

As a registered social housing provider and charitable organisation, we must also fulfil the requirements set by our Regulator to:

  • Treat our tenants with fairness and respect
  • Treat all employees with fairness and respect
  • Demonstrate that we understand the needs of our consumers

We recognise our responsibility to ensure that no members of staff are discriminated against

because of their protected characteristics. We also have a duty to protect our customers from discrimination when accessing our services and to promote equal opportunities for all. We appreciate that a high proportion of our residents live with disabilities or other protected characteristics and vulnerabilities, so we will ensure that, as far as possible, we tailor our products and services to cater to our diverse customer base. 

To promote equality, diversity, and inclusion throughout everything we do, Teign Housing conducts Equality Impact Assessments (EIAs) on all new policies, procedures, strategies or projects that are likely to have implications for our stakeholders. 

We operate fair recruitment and employment practices managed by our Human Resources team (Ian Williams manages this for Templer HomeBuild staff). They write and monitor our recruitment policies, which consider the equality and diversity in our recruitment process and training. Teign Housing is proudly recognised as a ‘Disability Confident Employer’. This demonstrates our commitment to recruiting and retaining a diverse range of job candidates based on the skills, abilities and experience they can offer, regardless of any disability or health conditions they may have. Teign Housing will make reasonable adjustments where appropriate to enable those with any disability to attend interviews.

To learn more about our approach to equality and diversity, please read our dedicated Equality, Diversity and Inclusion Policy.

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